Helping You Master the Art of Persuasion to Grow Your Practice or Clinic

Revenue Growth Specialist for Aesthetic, Medical and Beauty Industries

CONTRIBUTOR TO

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Work with Neil Osborne to Master Your Persuasive Skills and Grow Your Business or Brand

There are four ways Neil helps high performing teams, practices and clinics grow

Keynote Speaking and Workshops

TRANSFORM YOUR TEAM CULTURE AND LANGUAGE USING PERSUASION

Keynotes focus on using persuasive language and approaches to create remarkable client experiences and reduce price sensitivity.

Tailored keynotes, workshops and training for major conferences, team events and private functions.

  • Persuasion is the New Black
  • Turn Customer Service into Client Delight
  • Lift Client Experience With the Peak-End Rule
  • Get to Yes

Spendsuasion® for Practices
and Clinics

CLIENTS SPEND MORE IN-CLINIC WITHOUT DISCOMFORT
AND KEEP RETURNING

Neil’s signature training program, Spendsuasion®, blends ‘spending’ and ‘persuasion ‘and is perfect for all growing clinics and practices.

Attended by 1800+ industry professionals, it gives you the exact words and phrases to say and when to say them.

  • 50% increase in-clinic up-sells
  •  20-30% increase in-clinic cross-sells
  •  50+% increase in retail sales
  •  Up to 60% conversion of treatment inquiries

03.

Growth One-on-One Coaching

FIND THE MISSED COMMERCIAL OPPORTUNITIES THAT BUILD BUSINESS, BRAND AND TEAM RESULTS

Growth coaching accesses Neil’s 30+ years’ of industry-specific knowledge, to ensure your business, brand or practice grows.

Because he knows the industry so well, he understands what happens every day in your business, so you only get advice that works in the real marketplace. He’ll help you identify ways to more closely connect your brand and team to your ‘right-fit’ clientele who’ll return again and again.

04.

Sell-in Sales Team Training

SPECIFICALLY DESIGNED FOR PRODUCT BRANDS IN THE SALON, CLINIC, LASER AN AESTHETIC MARKET

Use Neil’s 30+ years hands-on industry experience and learn how to grow sales and increase profits. Understand what salons, practices and clinics want, expect and need, from a sales and marketing perspective, to make them a loyal stockist.

Every program is designed to create results and has been developed, tried, tested, and proven to work, in the industry.

PROUDLY WORKED WITH

ABOUT NEIL

Master Trainer, Founder, Keynote Speaker, Experienced Consultant, Media Contributor

Neil is the aesthetic and beauty industries’ foremost persuasion specialist, master trainer, business consultant and keynote speaker. Using his 30+ years industry-based experience, he teaches businesses how to be commercially clever in the Aesthetic and clinic marketplaces.

He shows you how to capture a greater share of the AU$7.9 billion1 Australian Hair and Beauty Market and US$202 billion2 Australian Aesthetic Devices market by helping teams overcome their fear of recommending, rebooking and upselling.

After launching, selling and distributing major brands, as well as managing large national and international sales teams, Neil created a sales approach built on persuasion that’s non-pressured and question based. The result is an experience that’s more comfortable, and respectful for both the seller and the buyer.

FEATURED AT

See Neil in Action

WATCH THE MAGIC UNFOLD

Helping Teams Build Confidence

Neil helps teams become more confident by teaching them strategies to comfortably talk with clients. With straightforward and practical advice, he’s trained, coached and mentored thousands of retail teams, sales teams, practice managers, nurse injectors and business owners for 30+ years.

Free report: Client Experience Lies at the Heart of Device Success in Aesthetic Clinics

  • Understand why some clinics successfully introduce their new devices, while others fail
  • Discover the unseen risks associated with introducing a new device in-clinic.
  • Learn how communication shapes your clients’ experience and their acceptance of new treatments.

GET IN TOUCH

Have Questions About Training, Workshops, or Speaking?

Send me a message below.

Source:

1. IBISWorld, Hairdressing and Beauty Services in Australia Trends (2018-2023), published January 2023

2. Mordor Intelligence, Australian Aesthetic Devices Market ((2023 – 2028), accessed June 2023